Customs Clearance

• A fabulous operational team headed by 3 dedicated and experienced licenced customs brokers who understand industry and can think outside the square.
• Our team will seek the best available option for the importer, whilst still consider and advise on overall responsibility to government regulations and audit processes.
• Constant review of gazetted information to advise of new tariff concessions.
• Free audit service available for non-current customers – ensure you're paying the correct import customs duty by our checking over your import files. We conduct this process continually for importers regularly uncovering irregularities that can potentially save substantial dollar savings.
• Refunds and drawback applications processed in timely and cost-effective manner.
• Systems based tariff/product linkage suited to extensive inventory importers with ability for electronic inventory data transfer
• Our close relationship with your suppliers gives us the ability to hunt commercial documentation required directly from suppliers on your behalf.

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International Freight

• We're not locked into any one particular freight network.
• We're free to form partnerships with appropriate organisations that offer services that suit our customers requirements.
• Our multinational competitors can at times be locked into worldwide agency agreements where an overseas partner may not be the appropriate one to carry out the activity as directed.
• Trust your cargo with a proven independent and their overseas partners moving freight from their tradelanes and forging great relationships over the years with the Australian importers and their overseas suppliers.

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Transport Warehousing
Transportation from destination port is a natural extension of any inbound process and every angle of this process we manage expertly dependent upon the commodity and specialist requirement. Careful consideration is always given to the commodity and its final destination and any possible regulatory requirement. With our combined years of experience, knowledge of each commodity and its packaging and a care and understanding for geographical considerations and the associated transport infrastructure, there is nothing we haven’t seen before and we know instinctively how to approach each individual scenario without hesitation.

• Cartage
  • General LCL delivery
  • Specialist taillift or crane transport
  • Specialist into door delivery services
  • Flatbed, skel, trailer or sideloader / swinglift FCL container transport
  • Intra or Interstate rail or road Container movement and management
  • Overwidth, low loader and general break bulk advice

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• Warehousing and 3PL Services
  • Container unpack/general cargo receiving into store
  • Competitive Free Storage, per pallet or per cbm weekly rates
  • Palletising, sorting, stacking, labelling, shrinkwrapping
  • Pick/pack services or scan pack/bar coding
  • Order and Invoice Processing and Inventory Control
  • Interstate linehaul contract cartage rates for competitive distribution services
  • Intrastate regional cartage distribution services
• Underbond Customs and AQIS Cargo Management
  • Underbond storage and inward and outward management of high duty items
  • Management of AQIS directions for steamcleaning at depots chosen to suit commodity and direction request
  • Management of AQIS directions for fumigation, heat or other treatment.