Small Business [HQ] - small business directory, business resources, business advice.
SEARCH THIS SITE
All Directory Resource Centre Products & Services

Marketing Skill

Marketing Skill

  Telephone Number (Click to View)
 www.marketingskill.com.au
 Email this advertiser

Why Marketing Skill?

Marketing Skill has provided specialised telemarketing / call centre services for over 21 years – so we know what we're doing! We have a very strong focus on providing excellent Customer Service.

Would you like to:

  • Make your business appear larger and more professional than it currently is?
  • Be more profitable?
  • Get on with running your business without being interrupted by the phone all day?
  • Have your calls answered professionally and promptly?
  • Have orders taken, queries answered, your product / service promoted?
  • Create a great image?
  • Have us manage your leads and database?
  • Generate repeat business from existing customers with reminder telephone calls?
  • Have follow up calls made after the service is provided to ensure quality control and customer satisfaction?  Fix any problems before they tell their friends!
  • Have raving fans?

Understanding our client's business intimately is one of the key factors to making this service a great success.

We also provide Secretarial Services and  Warehousing Facilities if required.

We have a very strong focus on providing excellent customer service so you can be assured that we will look after your clients and prospects as well or better than you would yourself.
   


Tell this business

Contact Details for Marketing Skill

Address:
PO Box 553
Mt Eliza VIC, 3930


Small Business [HQ] Offer from Marketing Skill

7 Reasons to Update your Database

  • Stop wasting money on mailing, printing costs and stationery mailing to an out of date list
  • Your organisation appears unprofessional mailing to people who no longer exist
  • Maximise the $’s you spend on marketing by ensuring that your database is targeted to the people who want your product or service
  • Telemarketing campaigns will have greatly improved success with an up to date database
  • A database will lose accuracy by a minimum of 15% each year. (so if it’s 3 years since your database has been checked it’s likely to be only 50% accurate)
  • Phone to check accuracy of details and at the same time ask a few simple questions to ensure they still fit your target market. At the same time you could advise them of any new products or services you now offer, ask for referrals etc.
  • While calling ask for an email address – it’s a far more cost effective form of communication. Ask how they would prefer to receive your information. Either by Fax, Email or Post

Services Offered:

Call Centre / Telemarketing Services

We tailor all our services to suit each clients specific needs so you can choose any combination of options that will provide the solutions you require to meet your needs.

In Bound Help Desk Support – services include

  • Order taking and processing
  • Sales
  • Technical support
  • General enquiries
  • Delivery queries
  • Support for resellers and consumers

Do you have a 1800 or 1300 number? Why not let us answer the calls and enquiries for you.

Out bound Telemarketing

  • Lead Generation
  • Customer relationship management 
  • Surveys 
  • Secretarial Services / Virtual Office Assistant
  • Debt Collection Services
  • Database Clean Up
  • Database Management

     
 

Products Offered

Services Continued...

Training

Our training programs have all been designed with a customer service focus. We all have our own experiences of poor service. Excellent service is not difficult to provide, but it does require training and the right attitude. Staff experience greater job satisfaction through the positive feedback they will receive and this, in turn, results in less staff turnover.

Our training courses include:

  • Customer Service Training - Establishments that emphasise customer service make more money and keep customers longer than those that don’t.
  • First Impressions - Receptionist Training - The receptionist is the first and often the most important contact point in a company. If they are not trained correctly, you could be losing business daily and you may not even be aware of it.
  • Phone Skills – Telephone Training - Designed for everyone in business who makes or received telephone calls.

Hours of Operation:

Monday: 8:30 am to 5:00 pm
Tuesday: 8:30 am to 5:00 pm
Wednesday: 8:30 am to 5:00 pm
Thursday: 8:30 am to 5:00 pm
Friday: 8:30 am to 5:00 pm



 
Loading Map.

Report Listing Error

Update Lsiting