Our engineers research the most cost effective way to meet your business requirements using off-the-shelf, customized or, wherever possible, freely available technology. Where no software already exists, we can develop a high-quality and flexible solution.

Far Edge offers a range of services including:

• Helpdesk services
• Call and contact centre services
• Networking
• Hardware services
• Software development
• Consultancy

Our team has expertise with the following technologies:

• Windows Server (2000, 2003, Small Business Server)
• Linux (Debian, Redhat, Fedora, Suse)
• SQL Server, MySQL
• IIS, Apache, Tomcat, PHP
• Exchange, Qmail
• Software and appliance based firewalls
• Samba, Netatalk
• IPSEC & PPTP VPNs on Windows & Linux
• Terminal Services / Remote Desktop, Thinpoint
• Nagios & MRTG - Network Monitoring and Measurement
• AMANDA, Veritas Backup Exec, CA Brightstor ArcServe
• Anti-virus, anti-spam, and anti-spyware tools for servers and desktops
• Network intrusion analysis and repair
• VOIP Implementations – Switchvox, Asterix, as well as closed-source systems

We also implement, support and manage the following systems:

• Issue tracking and resolution (Request Tracker 3, Cerberus elpdesk, CVS, CVSTrac)
• Online Content Management (Mambo & Joomla)
• Document Management for ISO 9001 Certification (Knowledge Tree)
• Far Edge Dependency Tracker
• Customer Relationship Management (CRM – Sugar CRM)
• Enterprise Resource Planning (ERP – SYSPRO)

 

Software Development - writing custom & bespoke software, integrating systems such as reporting portals, extranets, workflow.

Our methodologies include project management, status reporting, defect tracking, automated code generation, automated test libraries.

Some of the tools we work with include .Net, SQL, PHP, Java, MySQL, Postgres, Python, CVS, SVN.

 

Network Setup & Support - setting up and maintaining networks for businesses including Windows Small Business Server, Windows Server (full versions), Linux, Virtualisation (VMWare). We offer fixed rate and variable cost support plans including onsite and remote support.

 

Call & Contact Centre - we provide call & contact centre services for manufacturers and importers, so your customers can ring for assistance. We cover support, sales, warranty, non-warranty for consumer electronic & non-electronic products including PCs, notebooks, TVs, microwaves, USB sticks, GPS, HDTV Recorders & settop boxes, vacuum cleaners, fitness equipment. We provide a CRM, integration with logistics partners, after sales service and full reporting.

Office Networking Solutions & Support
Phone Systems, Business Phones & Office Communications
Website Development
Computer Repairs, Services & Upgrades
Business Software Design & Development

Asset/Inventory Management, Distribution Systems, Business Automation, ERP, Financial Accounting, Point Of Sale, Warehousing, E-Commerce, Computer Part Sales , Computer Recovery, System Diagnostics, Monitor Repairs, Application Installation & Support, Technical Support, Virus & Spyware Removal , Hard Drive Upgrades, Onsite Computer Repairs, Office Network Design, Network Cabling, Fibre Optic Solutions, Software Development, Website Redesigns, ECommerce Websites, Network Repair, Wireless Router Networking, Laptop Repairs, Software Upgrade Services, VoIP Phone Systems, IP Phone Systems, PABX Phone Systems, PBX Phone Systems, Video Conferencing Phone Systems, Office Phone Networks, Office Pay Phones, Conference Phones, Cordless Phones , Wireless Phone Headset, Bluetooth Headsets, Smartphone Devices, Mobile PDA, Intercom Phone Systems, Office Network Setup, Network Support Services, Computer Networking, Network Maintenance, Network Consultants, Home Network Setup, Conference Recorders, Tape Recorders, Customised Databases, Software Configuration Management, Apple Servers & Networking, IT Support, Wi-Fi Networks, Cabling Systems, Structured Cabling, Data Networking, Managed ICT Services.